Digital Marketing Analytics

How to Use Heatmaps to Improve User ExperiencE

How to Use Heatmaps to Improve User Experience

Over the years, while working with a CRM SaaS company, 20 schools, and 5 colleges, one lesson has stood out to me: data beats assumptions every time. Many businesses design websites and landing pages based on what looks good, but what really matters is how users interact with those pages. This is where heatmaps become …

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How to effectively use Predictive Analytics in Marketing

How to effectively use Predictive Analytics in Marketing

After 15+ years in the trenches—scaling IT consulting firms and e-commerce brands on lean budgets—I’ve learned that guessing is the most expensive strategy in marketing. My journey with predictive analytics began not with a multi-million dollar budget, but with a simple question: “How can I make my $18K ad spend work harder?” The answer wasn’t …

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Setting Up a KPI Dashboard That Actually Helps

Setting Up a KPI Dashboard That Actually Helps

In my 15+ years managing SEO, paid ads, and social media campaigns for a CRM SaaS company, 20 schools, and 5 colleges, one lesson has become crystal clear: reporting can make or break decision-making. I’ve seen businesses drown in vanity metrics, celebrating website traffic spikes without realizing conversions were flat. I’ve also seen leaders lose …

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